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Contents

  • Getting Started
    • First Steps
      • Download the App
      • Create Your Account
      • Understanding Account Types
        • Parent Account
        • Co-Parent Account
        • Child Account
      • First Time Login Experience
      • Onboarding Tutorial
      • Language Support
      • Multi-Device Sync
      • Next Steps
    • Family Setup
      • Creating a Circle (Parents Only)
      • Inviting Family Members
        • Inviting Co-Parents
        • Setting Co-Parent Permissions
        • Adding Children
      • Understanding Circle Roles
        • Parent Role
        • Co-Parent Role
        • Child Role
      • Circle Approval System
      • Managing Your Circle
      • Circle Restoration (GDPR Compliance)
      • Premium Features & Limits
      • Next Steps
    • First Steps
  • Features Guide
    • Tasks
      • How Tasks Work
      • Creating Tasks (Parents & Co-Parents)
        • Task Name (Required)
        • Description (Optional)
        • XP Reward (Required)
        • Task Category (Required)
        • Difficulty Level (Required)
        • Assign To (Required)
        • Add Photo (Optional)
        • Recurring Pattern (Optional)
        • Due Date (Optional)
      • Viewing Tasks (All Roles)
      • Completing Tasks (Children)
      • Approving Tasks (Parents & Co-Parents)
      • Collecting XP (Children)
      • Recurring Tasks
        • Recurrence Patterns
      • Task Categories & Achievements
      • Task Limits & Premium Features
      • Task Tips & Best Practices
        • For Parents
        • For Children
      • Troubleshooting Tasks
      • Task Statistics
        • For Children
        • For Parents
      • Next Steps
    • Rewards
      • How Rewards Work
      • Creating Rewards (Parents & Co-Parents)
        • Reward Name (Required)
        • Description (Optional)
        • XP Cost (Required)
        • Category (Optional)
        • Add Photo (Optional)
        • Age Restriction (Optional)
        • Quantity Limit (Optional)
        • Approval Required (Recommended)
      • Browsing Rewards (Children)
      • Claiming Rewards (Children)
      • Approving Claims (Parents & Co-Parents)
      • Marking as Delivered (Parents & Co-Parents)
      • Reward Claim Statuses
      • Managing the Reward Catalog (Parents)
      • Affiliate Products (Parents)
      • Reward Statistics
        • For Children
        • For Parents
      • Reward Limits & Premium Features
      • Reward Tips & Best Practices
        • For Parents
        • For Children
      • Troubleshooting Rewards
      • Understanding XP & Rewards Balance
      • Next Steps
    • Achievements
      • How Achievements Work
      • Achievement Tiers
        • Bronze Tier (17 achievements)
        • Silver Tier (13 achievements)
        • Gold Tier (15 achievements)
        • Epic Purple Tier (7 achievements)
      • Achievement Categories
        • Task Milestones
        • Streaks
        • Category-Specific
        • Time-Based
        • Difficulty-Based
        • Daily & Weekly
        • XP Milestones
        • Rewards & Avatars
        • Meta Achievements
      • Viewing Your Achievements
        • For Children
        • For Parents
      • How to Unlock Achievements
      • Achievement Strategies
        • For Fast Leveling
        • For Long-Term Goals
      • Achievement Notifications
      • Coming Soon: Not-Implemented Achievements
      • Achievement Statistics
      • Tips for Achievement Hunting
      • Next Steps
    • Avatars
      • How Avatars Work
      • Avatar Categories
        • 1. Free Items
        • 2. Premium Items
        • 3. Level-Unlock Items
        • 4. Achievement Reward Items
        • 5. Seasonal Items
        • 6. Event Reward Items
      • Accessing the Avatar System
      • Purchasing Avatar Items
      • Unlocking Through Leveling
      • Unlocking Through Achievements
      • Avatar Showcase
      • Seasonal & Event Avatars
      • Avatar Strategies
      • Avatar Tips & Best Practices
      • Avatar Limits & Premium Features
      • Troubleshooting Avatars
      • Next Steps
  • Troubleshooting
    • Quick Fixes
    • Login & Authentication Issues
      • Can’t Sign In
      • “Account Not Found” Error
      • Password Reset Not Working
      • Child Can’t Sign In After Circle Switch
    • Circle & Family Issues
      • Circle Code Not Working
      • Pending Approval Stuck
      • “Circle Not Found” Error
      • Can’t Remove Circle Member
    • Task Issues
      • Task Not Showing Up
      • Can’t Submit Task
      • Task Approval Not Working
      • XP Not Collected After Approval
      • Recurring Tasks Not Generating
    • Reward Issues
      • Can’t Claim Reward
      • Reward Not Appearing in Catalog
      • XP Not Refunded After Denial
      • Approval Notification Not Received
    • XP & Level Issues
      • XP Not Updating
      • Level Not Increasing
      • Incorrect XP Balance
    • Achievement Issues
      • Achievement Not Unlocking
      • Bonus XP Not Received
      • Achievement Progress Not Tracking
    • Avatar Issues
      • Avatar Not Saving
      • Purchased Item Not Appearing
      • Can’t Afford Item
    • Sync & Connection Issues
      • Data Not Syncing Between Devices
      • “No Internet Connection” Error
      • Offline Mode Not Working
    • Notification Issues
      • Not Receiving Notifications
      • Too Many Notifications
      • Notification Opens Wrong Screen
    • Performance Issues
      • App Crashing
      • App Slow or Laggy
      • App Freezing
    • Payment & Subscription Issues
      • Purchase Not Processing
      • Subscription Not Active
      • Can’t Cancel Subscription
    • Still Having Issues?
    • Contact Support
    • Additional Resources
  • Frequently Asked Questions
    • General Questions
    • Getting Started Questions
    • Family Circle Questions
    • Task Questions
    • XP & Leveling Questions
    • Reward Questions
    • Achievement Questions
    • Avatar Questions
    • Premium & Subscription Questions
    • Technical Questions
    • Safety & Privacy Questions
    • More Questions?
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